GAU STOCKHOLM
— Questions

FAQ

The questions we hear most often, answered plainly. For anything else, our atelier is reachable directly.

01 — Q

What is your packaging made of?

Every order is shipped in entirely plastic-free packaging. Our boxes, tissue, and filling are made from recycled and biodegradable materials.

02 — Q

What materials do you use?

Mazzucchelli M49 bio-acetate for the front and temples, beta-titanium for the hinges and core wires, and UV400 protection.

03 — Q

How long does production take?

Each frame moves through roughly twelve weeks of production and nine separate polishing phases. We make small batches; some references restock only once or twice a year.

04 — Q

How should I care for my frames?

Clean the lenses with the supplied microfibre and lukewarm water. Avoid alcohol-based sprays. Store in the case when not worn.

05 — Q

What is your return policy?

14 days from delivery on unworn frames in original condition. Return shipping is complimentary worldwide. See Shipping & Returns for full details.

SS / 2026 CollectionSustainable MaterialsStockholm Design HeritageSS / 2026 CollectionSustainable MaterialsStockholm Design Heritage